Robotic Process Automation | RPA Services

Robotic Process Automation (RPA) is the new word in the IT industry as it promises to bring in a shift in the traditional way of manually doing the business and IT operations in organizations.

IDA as a Service is designed to help organizations integrate RPA with technologies like artificial intelligence, machine learning, and knowledge based systems to drive enterprise-wide transformations in diverse industries such as Healthcare & Life Sciences, Consumer & Retail, Manufacturing, Banking & Financials, Transport and Logistics, Unified Customer Service, and Smart home.

RPA centre of excellence

Today, nearly every industry that comes to our mind is firming up their plans to kick start automation projects to reap benefits. We have set up a dedicated RPA centre of excellence to consult and assist our customer in crafting a scalable, future proof roadmap to build self-sustaining robots.

Our strong industry expertise coupled with experience RPA evangelists create an indelible mark on
the culture of the organization w.r.t. RPA adoption in terms of:

Communicating with key stakeholders viz., Sponsor, Success Champion, Change Agent etc for RPA POC/project
Assessing the RPA POC/project requirements
Defining business goals and objectives
Identifying, Incubating, Building and Scaling up required RPA skills viz., – BA, Architect, Infrastructure engineers, Supervisors and Support
Executing RPA POC/Project with clear ROI
Validating the ROI and deciding on the next steps

To accomplish this, we have devised a unique framework (inspired by Design Thinking) to formulate a robotic process automation strategy – beginning with IDEATE, DEFINE, POC/PROTOTYPE, TEST & SCALE.

Robotic Process Automation Services

RPA has evolved by leaps and bounds over the years. It has become a mainstream focus for many industries as they are trying to integrate robotics and advanced digital technology platforms to achieve true automation.

Industries
Technology

Industries

RPA in Healthcare

Patient data processing
Claims Underwriting and Processing
Medical Coding
Medical billing and Processing
Patient Payment Consolidation

RPA in Higher Education

Student Payment Processing
Education ERP Automation – Oracle, PeopleSoft, Banner, Jenzabar, PowerCampus

RPA in Manufacturing

Logistics Automation
Invoice Generation and Validation
ERP Business workflow automation
Dynamic Product price comparisons

RPA in Travel & Hospitality

Competitor Pricing Analysis
Automated Guest Checking, Room Booking
Travel Package Selection and Recommendation
Payment Processing

RPA in Banking

Compliance
Accounts Payable
Mortgage processing
Credit card & Loan processing
Fraud Detection
KYC process
Report Automation
Account Closure Process
Customer service

RPA in Retail

Procurement & Inventory Management
Order Processing and Payments
Communication between Manufacturers, Suppliers, Third Party Logistics, and Customers
Product Data and Catalogue Management
Product Merchandizing
Demand & Supply Planning
Workforce Scheduling

RPA Software

Load, Stress, performance testing of mobile apps
Defect Tracking & Management
Test suite automation

RPA in BPO

Contact Centre Automation
Conversational IVR for human like response

RPA in Finance

Accelerate period-end processing
Update master accounts and legal entities across systems
Maintain attributes across systems
Generate reports
Handle adjustments
Tax provisioning
Tax liability scenarios

Technology

Desktop Automation
Screen indexing/Data extraction
GUI Automation
Mainframe & Legacy Workflow Automation